Shipping Policy

Last updated: July 24, 2026

Overview

Thank you for shopping with Glowthrive. We want your order with you as quickly as possible. As a dropshipping store all orders are fulfilled and shipped directly by our supplier partners on our behalf. We remain fully responsible for your order from the moment you place it to the moment it arrives at your door.

Questions? Email Valenciakg11@gmail.com — we respond personally within 24 hours.

Processing Time

All orders are processed within 2–5 business days of purchase. Orders placed on weekends or public holidays begin processing on the next available business day.

During high-demand periods such as new arrivals launches or seasonal sales processing may take slightly longer. We will notify you by email if there is any significant delay.

Delivery Times

DestinationEstimated delivery after dispatch

United States 🇺🇸5–12 business days

Canada 🇨🇦10–20 business days

United Kingdom 🇬🇧10–20 business days

Europe 🇪🇺10–20 business days

Australia 🇦🇺12–25 business days

Rest of world 🌍15–30 business days

These are estimates only. Delivery times may vary due to your location, carrier delays, customs processing, or circumstances outside our control.

Order Tracking

Once your order has been dispatched you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update after dispatch.

If you have not received tracking details within 7 business days of placing your order please email Valenciakg11@gmail.com and we will look into it right away.

Split Shipments

As we work with multiple supplier partners some orders containing more than one product may arrive in separate packages at slightly different times. You will receive individual tracking information for each shipment. You will never be charged additional shipping fees for split deliveries.

Customs and Import Duties

International orders may be subject to customs fees, import duties, or local taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product pricing or shipping fees. We recommend checking with your local customs authority before placing an international order.

Incorrect Address

Please review your delivery address carefully before placing your order. Glowthrive cannot be held responsible for orders delivered to an incorrect address provided at checkout. If you notice an error immediately after ordering please email Valenciakg11@gmail.com as soon as possible — once an order has been dispatched we are unable to redirect it.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window please contact us at Valenciakg11@gmail.com with your order number. We will investigate with our supplier and shipping carrier and work to resolve the issue as quickly as possible.

Glowthrive
Valenciakg11@gmail.com
glowthriveus.com
Response time: within 24 hours